Transplace (now Uber Freight)
Modernizing a 20-year-old TMS to unlock operational efficiency at scale
Transformed legacy Swing apps into a scalable web system, reducing workflows by 30 percent and improving operator throughput.
Transplace’s TMS was a 20-year-old Java Swing application (first screenshot below) critical to thousands of operators. Modernizing it required balancing usability, stability, and operational continuity.
-30%
Simplified multi-app workflow steps saved dozens of hours per operator per month.
24%
Faster onboarding reduced training time & improved confidence for new users.
15+
New design system created consistency and development speed across 15 apps.
Adoption
Introduced the first formal UX process, uniting engineering and product teams.
Transform legacy workflows into a scalable web experience that improved efficiency without disrupting existing operators.
If we redesigned workflows around real operator behavior and built a scalable design system, we could cut operational steps and reduce training time.
I led UX from research through launch across four core modules in collaboration with a PM and a team of engineers. I introduced a full UX process, conducted deep on-site research, created personas, tested prototypes, and designed a component system that supported all future apps.
User testing validated major workflow improvements and a strong preference for the redesigned navigation, search builder, and details views.
The redesign introduced UX as a core discipline within Transplace, improving cross-team collaboration and product iteration speed.
The new interface saved users dozens of operational hours weekly through reduced steps and more efficient workflows, supporting Transplace’s direction towards acquisition and integration with Uber Freight.
-30%
Simplified multi-app workflow steps saved dozens of hours per operator per month.
24%
Faster onboarding reduced training time & improved confidence for new users.
15+
New design system created consistency and development speed across 15 apps.
Adoption
Introduced the first formal UX process, uniting engineering and product teams.
